If you need information about ordering, shipping and payment you have come to the right page.
Remember that if you need help you can also consult our FAQ section or contact us by phone via SMS, WhatsApp at 351 8877872 from Monday to Friday from 9 a.m. to 6 p.m. On Saturdays, Sundays and holidays you can email us at info@pacopetshop.it, we will get back to you as soon as possible
Need help? Go to the FAQ section
You can pay for your order by choosing from the secure payment methods offered by Paco:
Payments accepted
Bank transfer in advance
The order will be processed and shipped as soon as the transfer in full balance of the order is credited to the account specified by SIBICOM Srl for payment. No additional charge.
It is possible to use bank transfer as a means of payment only for transfers from EEA (European Economic Area) countries, i.e. all countries of the European Community as well as Norway, Iceland and Liechtenstein)
Credit Card
Payment by VISA, MASTERCARD and MONEY CARDS credit cards on Payplug secure platform (more information here). No additional fees.
Are you experiencing difficulties due to the codes required for payment? READ HERE.
PayPal
PayPal is the fast, reliable and secure payment method.
It is not necessary to have a PayPal account and does not incur any additional fees.
Are you experiencing difficulties due to the codes required for payment? READ HERE.
Satispay
Satispay is the free app for paying at participating physical and online stores, making phone top-ups and sending money to contacts in your phone book.
Pay online at PacoPetShop with Satispay without entering your card information. Select your purchase, confirm it through the app, and you're done.
Cash on Delivery
It is possible to pay on delivery orders with a minimum amount of 30 euros (including vat, excluding shipping costs).
Payment on delivery incurs an additional charge of 2.90 euros regardless of the amount of the order.
It is advisable to prepare exact money so that the courier is not required to give change.
We do NOT ship cash on delivery for amounts over 150€.