Payments

If you need information about ordering, shipping and payment you have come to the right page.

Remember that if you need help you can also consult our FAQ section or contact us by phone via SMS, WhatsApp at 351 8877872 from Monday to Friday from 9 a. m. to 6 p.m. On Saturdays, Sundays and holidays you can email us at [email protected], we will get back to you as soon as possible

Need help? Go to the FAQ section

You can pay for your order by choosing from the secure payment methods offered by Paco:

Accepted payments

Scalapay (usable on orders over 30€ net of shipping costs)

It's the best way to pay in 3 convenient installments at no additional cost, receiving your order right away!

1. Choose Scalapay as your payment method at checkout
2. Create an account in minutes and complete the payment
3. Enjoy your new purchase and pay for it in 3 easy installments, interest-free

Scalapay is the innovative and secure financing method to buy what you want now and pay in three convenient installments of the same amount, interest-free. Creating an account is quick and easy and you can do it directly during checkout. You can use Scalapay for purchases up to €500.

ATTENTION: DUE TO TECHNICAL PROBLEM SCALAPAY IS TEMPORARILY NOT ACTIVE

Pay with Postepay

Pay with Postepay is the fast, easy and reliable way to pay, designed for those who make payments with Postepay prepaid and debit cards. When making a payment, simply click on the Pay with Postepay button, choose whether to continue via QR Code, with entry of the phone number or card details, and authorize the transaction conveniently from thePostepay App by entering the PosteID code. For more information, visit poste.it.

Credit Card

Payment by credit cards of the VISA and MASTERCARD circuits on Payplug secure platform (more information here). No additional cost.

Are you experiencing difficulties due to the codes required for payment? READ HERE.

PayPal and PayPal Pay Later

PayPal is the fast, reliable and secure payment method.

You do not need to have a PayPal account and there is no additional cost.

Pay Later payments (in 3 installments) are authorized by PayPal, we at Paco cannot intervene in any way. In case of non-authorization the amount will be paid in one lump sum.

Are you experiencing difficulties due to the codes required for payment? READ HERE

Bank transfer in advance

The order will be processed and shipped as soon as the transfer for the total balance of the order is credited to the account specified by SIBICOM Srl for payment. No additional charge.

It is possible to use bank transfer as a means of payment only for transfers from EEA (European Economic Area) countries, i.e. all countries of the European Community as well as Norway, Iceland and Liechtenstein)

Satispay

Satispay is the free application for paying at participating physical and online stores, making phone top-ups and sending money to contacts in your phone book.

Pay online at PacoPetShop with Satispay without entering your card information. Select your purchase, confirm it via the app, and you're done.

Cash on delivery

It is possible to pay on delivery orders with a minimum amount of 30 euros (including vat, excluding shipping costs).

Payment on delivery incurs a surcharge of 2.90 euros regardless of the amount of the order.

It is advisable to prepare exact money so that the courier is not required to give change.

We do NOT ship cash on delivery for amounts over 150€.