If you need information about ordering, shipping and payment you have come to the right page.

Remember that if you need help you can also consult our FAQ section or contact us by phone via SMS, WhatsApp at 351 8877872 from Monday to Friday from 9 a.m. to 6 p.m. On Saturdays, Sundays and holidays you can email us at info@pacopetshop.it, we will get back to you as soon as possible

Need help? Go to the FAQ section

You can pay for your order by choosing from the secure payment methods offered by Paco:

Payments accepted

Bank transfer in advance

Bank transfer to:



IBAN IT 91 T 03268 01013 052545673110

The order will be processed and shipped as soon as the transfer in full balance of the order is credited to the account specified by SIBICOM Srl for payment. No additional charge.

It is possible to use bank transfer as a means of payment only for transfers from EEA (European Economic Area) countries, i.e. all countries of the European Community as well as Norway, Iceland and Liechtenstein)

Scalapay (can be used on orders over €30 net of shipping costs)

It is the best method to pay in 3 convenient installments at no extra cost, receiving your order right away!

  1. Choose Scalapay as your payment method at checkout
  2. Create an account in minutes and complete the payment
  3. Enjoy your new purchase and pay for it in 3 easy installments, interest-free

Scalapay is the innovative and secure financing method to buy what you want now and pay in three convenient installments of the same amount, interest-free. Creating an account is quick and easy and you can do it directly during checkout. You can use Scalapay for purchases up to €500.

Credit Card

Payment by VISA, MASTERCARD and MONEY CARDS credit cards on Payplug secure platform (more information here). No additional fees.

Are you experiencing difficulties due to the codes required for payment? READ HERE.


PayPal is the fast, reliable and secure payment method.

It is not necessary to have a PayPal account and does not incur any additional fees.

Are you experiencing difficulties due to the codes required for payment? READ HERE.


Satispay is the free app for paying at participating physical and online stores, making phone top-ups and sending money to contacts in your phone book.

Pay online at PacoPetShop with Satispay without entering your card information. Select your purchase, confirm it through the app, and you're done.

Amazon Pay

Thanks to the Amazon Pay payment method, you can use your Amazon account to buy on Paco as well. The system allows you to pay securely after entering your Amazon account user name and password.

The transaction is then completed using the linked payment information and shipping address (you can change the shipping address if you need to).

You will not have to type in your credit card number.

Are you experiencing difficulties due to the codes required for payment? READ HERE.

Cash on Delivery

It is possible to pay on delivery orders with a minimum amount of 30 euros (including vat, excluding shipping costs).

Payment on delivery incurs an additional charge of 2.90 euros regardless of the amount of the order.

It is advisable to prepare exact money so that the courier is not required to give change.

We do NOT ship cash on delivery for amounts over 150€.